Cookie Policy

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet or mobile phone) when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you don't have to reconfigure them every time you return to the site or browse between its pages.

2. Types of cookies we use

On provelaro.com we use the following types of cookies:

• Strictly necessary cookies: Essential for the basic operation of the website. They include session cookies and consent preferences. They do not require your consent and cannot be disabled.
• Analytics cookies: Allow us to collect anonymous information about how visitors interact with the site, which pages they visit most frequently and whether they experience errors. We use Google Analytics 4 (GA4) for this purpose.
• Advertising cookies: Allow us to show relevant ads and measure the effectiveness of our advertising campaigns. We use Google Ads to manage these cookies.
• Personalization cookies: Store your preferences (such as the selected language) to offer an experience more tailored to your needs.

3. Google Consent Mode v2

Provelaro implements Google Consent Mode v2 to manage cookie consent transparently and in accordance with best privacy practices. This system allows Google tags (Analytics and Ads) to automatically adjust their behavior according to the consent preferences you set. By default, all non-essential cookies are disabled until you grant your explicit consent through our cookie banner.

4. Preference management

When visiting our site for the first time, you will be presented with a cookie banner where you can: accept all cookies, reject all non-essential cookies, or manage your preferences granularly, selecting which categories of cookies you wish to allow. You can modify your preferences at any time by deleting cookies from your browser, which will cause the banner to appear again on your next visit.

5. Third-party cookies

Some cookies on our site are set by third-party services, mainly Google (Analytics and Ads). These services have their own privacy and cookie policies. We recommend consulting Google's privacy policies for detailed information on how they process your data.

6. Cookie duration

Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device until they expire or you manually delete them. The retention period varies depending on the type of cookie, but in no case exceeds 24 months.

7. Contact

If you have questions about our Cookie Policy, you may contact us at: Provelaro SpA, Av. Apoquindo 4700, Office 1203, Las Condes, Santiago, Chile. Email: contacto@provelaro.com.